Client Service

We thank Claire for her comment on Tripadvisor.

” We had a fab Christmas there, the staff were all lovely and hotel amazing. We would go back again, hopefully soon. The Magic Cafe is well worth a visit, the entertainment was the best EVER. Thanks for making our stay enjoyable.”

Stayed December 2011

Thank you Claire, Hopefully seeing you soon.

Another magic family who enjoyed spending X-mas at Crystal Park hotel.

”Just returned from the Cristal Park after spending Christmas there with family, our 2nd time spending xmas and it was even better than last year. The staff were excellent, the food great and plenty of choice, the weather was fab, we look forward to returning next year, cant wait. We met some fabulous people who return year after year, so keep up the good work Cristal, glad the free bus was back on again which helped us to visit the other hotels, but the Cristal is simply the BEST . Thank you for a teriffic holiday, see you all soon. Thanks trevor, Paco and Anita on the bar and him and her in the magic cafe, well done.”

Stayed December 2011, traveled with family

Thank you, hope to see you soon!

This Magic couple posted on Tripadvisor their incredible experience:

”We went to Benidorm for the new year and we stayed at the Magic Cristal park, a hotel we have stopped on 6 different occasions. We found all the staff very polite and helpful. Our room was clean with the maid coming in every day to clean it. The food was brilliant well cooked with plenty of choice we had a gala meal new years eve only complaint was that there was to much food in the british bar the magic cafe downstairs the barstaff was brilliant extremely pleasant and friendly. The entertainment consisted of shows and the regular in house entertainers him and her who were very versatile doing quizes and karaoke many a good night had by all everyone worked hard to make it an enjoyable stay. We are looking forward to stopping again next new year”

Stayed December 2011, traveled as a couple

Thank you, looking forward to see you too!!!

This is another magic posted on Tripadvisor:

”Another great New Year helped by the hard working staff at the Hotel, expecialy Andy and Anne Marie in the Magic Cafe, no need to go out of the hotel at night, when it is there in house, the Meat Loaf tribute is great, they made you feel very welcome, great entertainers. The food was good and hot, plenty of choice, friendly English speaking staff in lower restaurant. Bit of an uphill walk from shops and beach but in a good central position. looking forward to next New Year, from one of the wig wam bamers

We thank our magic friend Jeny for posting her experience on Tripadvisor.

”Firstly we would like to thank Anne Marie from the Magic Rock and Thomas Cook for their help in re-locating our booking to the Magic Cristal Park. We should have been staying at the Magic Aqua Rock throughout the Christmas and New Year holidays, but due to a temporary hotel closure we were allocated rooms at the Magic Cristal Park.
Our rooms were lovely, clean and spacious, facing towards the inside atrium of the hotel. Rooms were cleaned each day and fresh bathroom towels provided, if required.
The food at the Cristal park is excellent with plenty of choice. If staying A/Inc meals can also be taken at the other hotels within the group. This is a friendly, older style hotel in the Old Town, so if you like more modern surroundings, it may not suit you.
The Magic Cafe is located on the lower ground floor at the back of the hotel facing the park. It’s a great place to meet up with old friends and provides enjoyable entertainment in the evenings. Morgan Taylor, Him and Her, Magic tricks with Lionel, the Spanish Dancing, the two Latin American dancers and all the other acts were really good. Heard a few complaints about the Music being just a bit too loud, some of the time.
Thanks also to the bar staff at the Magic Cafe, Anita, Trevor and Paco for for making our stay enjoyable.
A Special Thankyou to the Manager and to all his staff for all their hard work. Well Done.
Look forward to seeing you all again very soon.”

Stayed December 2011, travelled with friends

Thank you Jeny !!!